Terms and Conditions of Use
Last Updated: June 23, 2025
Welcome to YUKAPA. By accessing and using this website, you agree to comply with these terms and conditions of use. We recommend reading this document carefully before browsing our site or using our services. Use of this website implies acceptance of all terms established herein.
1. General Information
Business Name: YUKAPA
Address: House 47, Street 12, F-7/2, Islamabad, Pakistan
Email: hello (at) yukapa.icu
Phone: +92 51 284 7359
Website: yukapa.icu
NTN: [Insert NTN]
2. Acceptance of Terms
By accessing and using this website, you acknowledge that you have read, understood, and agree to comply with these terms and conditions, as well as our Privacy Policy and Personal Data Processing and our Cookie Policy. If you do not accept the terms contained in these conditions, you must refrain from using our website.
3. Description of Services
Our website provides information about our products and services, allowing users to browse, consult, and, in some cases, make online purchases. Specific available services may vary and may be modified without prior notice.
4. Authorized Use of the Website
You agree to use our website only for lawful purposes and in a manner that does not violate the rights of third parties. It is expressly prohibited to:
- Use the site for fraudulent, illegal, or unauthorized activities
- Introduce viruses, malware, or other harmful code
- Attempt to access our systems or databases without authorization
- Conduct denial of service attacks or overload our servers
- Extract, copy, or use site content for commercial purposes without authorization
- Interfere with the normal functioning of the website
- Reverse engineer any aspect of the website
5. Intellectual Property
All intellectual property rights over the content of this website, including but not limited to texts, images, graphics, logos, icons, software, design, and their selection and arrangement, are the exclusive property of our company or duly licensed for our use.
These contents are protected by Pakistani and international laws on copyright, trademarks, and other intellectual property provisions. Reproduction, distribution, modification, public communication, or transformation of these contents is not authorized without prior written authorization.
6. User Registration
To access certain services, it may be necessary to register as a user. By registering, you agree to:
- Provide truthful, accurate, and up-to-date information
- Maintain the confidentiality of your access credentials
- Immediately notify any unauthorized use of your account
- Be responsible for all activities performed under your account
7. Purchases and Payments
7.1 Prices and Availability
Displayed prices include applicable taxes. Prices may vary without prior notice. Product availability depends on stock.
7.2 Purchase Process
By making a purchase, you make an offer to purchase. We reserve the right to accept or reject any order. Order confirmation will be sent by email.
7.3 Payment Methods
We accept various payment methods displayed during the purchase process. Payments are processed through secure third-party platforms.
8. Shipping and Delivery
- Shipping times are estimated and may vary depending on location and availability
- Risk of loss or damage transfers at the time of delivery
- It is the customer's responsibility to verify product condition upon delivery
- For domestic shipments, we apply rates according to destination
9. Returns and Refunds
Returns and refunds are governed by our Return Policy, drafted in accordance with the Sale of Goods Act, 1930 and the Contract Act, 1872.
10. Privacy and Data Protection
The processing of your personal data is governed by our Privacy Policy and Personal Data Processing, drafted in compliance with the Prevention of Electronic Crimes Act, 2016 (PECA).
11. Limitation of Liability
Within the limits permitted by Pakistani law, our liability is limited to the value of the product or service purchased. We will not be liable for indirect, incidental, special, or consequential damages.
However, we fully respect the inalienable rights of consumers established under Pakistani consumer protection law.
12. Force Majeure
We will not be liable for breach of our obligations due to force majeure events, including but not limited to natural disasters, government actions, labor disputes, interruptions of public services, or third-party system failures.
13. Links to Third-Party Sites
Our website may contain links to third-party websites. These links are provided solely for user convenience. We have no control over the content of these sites and are not responsible for their privacy policies or practices.
14. Consumer Rights
As a consumer in Pakistan, you have inalienable rights established under Pakistani law, including:
- Right to receive quality products and information
- Right to safety and protection
- Right to receive complete and correct information
- Right to return products under specified conditions
- Right to submit requests, complaints, and claims
- Warranty rights for defective products
15. Suspension and Termination
We reserve the right to suspend or terminate access to the website for any user who violates these terms and conditions, without prejudice to the legal actions we may undertake.
16. Modifications
We reserve the right to modify these terms and conditions at any time. Modifications will take effect immediately after publication on the website. Continued use of the site after such modifications constitutes acceptance of the new terms.
17. Applicable Law and Jurisdiction
These terms and conditions are governed by the laws of Pakistan. Any dispute arising from these terms will be subject to the jurisdiction of the competent courts in Pakistan, without prejudice to the right of consumers to use alternative dispute resolution mechanisms.
18. Dispute Resolution
In case of disputes, the parties may use:
- Authorized mediation bodies
- Consumer forums and arbitration centers
- Competent courts of Pakistan
- Alternative dispute resolution procedures
19. Contact
For inquiries about these terms and conditions:
- Email: hello (at) yukapa.icu
- Phone: +92 51 284 7359
- Address: House 47, Street 12, F-7/2, Islamabad, Pakistan
- Service Hours: Monday-Friday 09:00-18:00
20. Severability Clause
If any provision of these terms and conditions is declared invalid or unenforceable by a competent court, the remaining provisions will remain valid and fully applicable.